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Wool&Prince

What is your domestic return policy?

How do I start a return or exchange?

How long does the returns and exchange process take?

What is your international return policy?

Can I exchange for a different style?

Can I update or edit a return once it has been submitted?

Can I get a return gift card refunded?

Are shipping fees refundable?

How can I track my refund?

How do I receive and use a gift card?

Returns & Exchanges

How do you ship and when can I expect my order?

What are your holiday shipping cut-offs?

How does international shipping work?

How do I add a gift receipt?

Can I edit or cancel my order?

Can I combine shipping for two separate orders?

My order was marked as delivered, but hasn't arrived. What do I do?

Do you offer discounts or have sales?

Can I get a price adjustment?

Do you ship to APO/DPO addresses?

Orders & Shipping

What's the Wool&Prince guarantee?

Where does your wool come from? Do you use mulesed wool?

How do I find the right fit?

How do I wash my Wool&Prince clothing?

Are your merino wool button-downs UPF (Ultraviolet Protection Factor) rated?

What is superwash wool and does Wool&Prince use superwash wool?

How can I request a new product or feature?

Products, Fit, & Care

How do I become an affiliate?

What's a Field Tester?

How do I become a Field Tester?

Partnerships

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Categories

Returns & Exchanges

Orders & Shipping

Products, Fit, & Care

Partnerships