Orders & Shipping
How do you ship and when can I expect my order?
For holiday shipping information, see What are your holiday shipping cut-offs?. Typically, orders are fulfilled within one business day. Domestic orders will ship via USPS for free and generally arrive within 5 business days. We provide a UPS Ground
What are your holiday shipping cut-offs?
In order to receive your order by December 25th, 2025, we recommend placing your order before the following shipping deadlines:. Some locations closest to our warehouse in Portland, OR may receive orders faster than stated shipping deadlines. Please
How does international shipping work?
We ship internationally using FedEx International Connect Plus for a flat rate of $20 USD. Please allow 3 to 7 business days for delivery of international orders. International orders ship with delivery duties paid (DDP), with duties and taxes being
How do I add a gift receipt?
If you would like your order to be shipped with a packing slip without prices listed, simply select the checkbox for "Include gift receipt" on the checkout screen.
Can I edit or cancel my order?
Our small but mighty shipping team works hard to ensure that orders are packed and dispatched from our Portland, OR warehouse as quickly as possible and most in-stock orders will depart our facility within twenty four hours of being placed. As such,
Can I combine shipping for two separate orders?
If you'd like to combine orders for shipping, please reach out to [email protected] as soon as possible. We do our best to accommodate combining orders for shipping, but our warehouse team works very hard to ensure that orders are fulfilled in a
My order was marked as delivered, but hasn't arrived. What do I do?
This is quite common! Usually this just means the carrier has marked your package as delivered incorrectly. Please wait 5 days to see if the order arrives. If it still hasn't arrived within 5 days of being delivered, please reach out to us at help@wo
Do you offer discounts or have sales?
We price our products without the markup that you see at most other clothing companies. That way, you know you’re getting a fair price, whenever you buy from us. The only deals you’ll see from us are our sale section, Stock Up and Save, an occasional
Can I get a price adjustment?
We’re happy to offer price adjustments on full-price purchases if the item is marked down within 30 days of delivery. Adjustments are issued as a gift card for the price difference, and which does not expire. If you need help with a price adjustment,
Do you ship to APO/DPO addresses?
Military APO and DPO addresses are considered domestic and we do ship to these addresses. The only consideration is that you won't be able to return using a Happy Returns location, but you'll still receive a free USPS return label.