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Wool&Prince

As of 9/4/2025:Due to the complexities of international duties, taxes, and fees, we are unable to accept returns or exchanges for international shipments for the foreseeable future. We apologize for any inconvenience this may cause!

As of 9/4/2025:. Due to the complexities of international duties, taxes, and fees, we are unable to accept returns or exchanges for international shipments for the foreseeable future. We apologize for any inconvenience this may cause!

What is your international return policy?

Returns & Exchanges

What is your domestic return policy?

How do I start a return or exchange?

How long does the returns and exchange process take?

Can I exchange for a different style?

Can I update or edit a return once it has been submitted?

Can I get a return gift card refunded?

Are shipping fees refundable?

How can I track my refund?

How do I receive and use a gift card?

How do you ship and when can I expect my order?

What are your holiday shipping cut-offs?

How does international shipping work?

How do I add a gift receipt?

Can I edit or cancel my order?

Can I combine shipping for two separate orders?

My order was marked as delivered, but hasn't arrived. What do I do?

Do you offer discounts or have sales?

Can I get a price adjustment?

Do you ship to APO/DPO addresses?

Orders & Shipping

What's the Wool&Prince guarantee?

Where does your wool come from? Do you use mulesed wool?

How do I find the right fit?

How do I wash my Wool&Prince clothing?

Are your merino wool button-downs UPF (Ultraviolet Protection Factor) rated?

What is superwash wool and does Wool&Prince use superwash wool?

How can I request a new product or feature?

Products, Fit, & Care

How do I become an affiliate?

What's a Field Tester?

How do I become a Field Tester?

Partnerships

What is your international return policy?Updated 2 months ago